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Terms of Service

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Welcome to CiteHub! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

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1. Services Provided

CiteHub offers a subscription-based service for managing citations, conducting peer reviews, and providing research assistance. Additional features and tools may be offered in various subscription plans.

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2. User Responsibilities

  • Users must provide accurate information when signing up and maintain the confidentiality of their account details.

  • Users agree not to misuse the platform for unlawful or unauthorized purposes.

  • Users are responsible for maintaining the confidentiality of their account credentials.​

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3. Subscription Plans

CiteHub offers various subscription plans with distinct features and pricing. Please review the details of each plan carefully before subscribing. Subscription fees are charged in advance on a monthly or annual basis, depending on the chosen plan.

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4. Confidentiality

All research and materials submitted through CiteHub are treated with strict confidentiality. We do not disclose any information to third parties without your explicit consent, except as required by law.

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5. Peer Review Process

The peer review process is conducted with impartiality and professionalism. CiteHub acts as a facilitator between reviewers and authors, ensuring fair and constructive feedback.

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6. Refunds and Cancellations

  • Subscriptions can be canceled at any time, and you will continue to have access to the service until the end of your billing period.

  • Refunds are only available if explicitly stated in the plan details or required by applicable law.

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7. Intellectual Property

All content provided on the website, including but not limited to text, graphics, and logos, are the property of CiteHub or its licensors and are protected by copyright law.

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8. Limitation of Liability

CiteHub is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. The maximum liability of CiteHub shall not exceed the amount paid by the user for the service.

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9. Termination

CiteHub reserves the right to suspend or terminate your account at any time if you breach these terms or engage in inappropriate behavior on the platform.

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10. Changes to Terms

We may update these terms from time to time. Users will be notified of any changes, and continued use of the service constitutes acceptance of the updated terms.

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11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@citehub.com.

Privacy Policy

 

Introduction

Welcome to CitehHub.org. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citehub.org or use our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree to the terms of this policy, please do not access or use our website or services.

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Information We Collect

We may collect and process various types of information, including:

  1. Personal Information
    Information that you provide when you register on our website, make a purchase, subscribe to our newsletter, or contact us, including your name, email address, phone number, and payment information.

  2. Automatically Collected Information
    Information that is automatically collected when you visit our website, such as your IP address, browser type, device information, browsing behavior, and referral information. This may also include cookies and similar tracking technologies to improve your experience and analyze website traffic.

  3. Third-Party Information
    Information that we may receive about you from third-party sources such as social media platforms, analytics providers, or business partners.

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How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.

  • To improve and personalize your experience on our site.

  • To process transactions and send you related information, including purchase confirmations and invoices.

  • To send you marketing communications, newsletters, and promotional offers (with your consent where required by law).

  • To respond to your inquiries, provide customer support, and manage your account.

  • To analyze and understand how our website is used and to develop new products, services, features, and functionality.

  • To detect, prevent, and address technical issues, fraud, or any illegal activity.

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Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

  • Compliance and Legal Obligations: We may disclose your information if required by law, to respond to legal processes, or to protect our rights, privacy, safety, or property.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor user activity and improve your experience on our site. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of the website.

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Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

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Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You may access, correct, or update your personal information by logging into your account or contacting us.

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in those communications or contacting us directly.

  • Data Retention: We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.​

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Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page, and the date of the last revision will be indicated at the top. We encourage you to review this policy periodically for any updates.

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Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please contact us at: info@citehub.org

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