Terms of Service

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Welcome to CiteHub! By accessing our website or subscribing basic/Premium plan, you agree to comply with and be bound by the following terms and conditions.

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0. Please Consent Before Subscribing​

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• Subscription Start Date: Begins on the payment confirmation date (not the submission date, as payment can be withdrawn before confirmation).

• Service Period: Default duration is 12 months, or as specified in the review quote report.

• Subscription End Date: Since Google Scholar indexes publications about six weeks after acceptance, we will assess citations six weeks after the service period ends to calculate any refund if citations fall short of the guaranteed count. If you terminate the service before the end date, you will incur charges based on the actual expenses incurred.

• Citation Criterion 1: If we notify you of 80% of the guaranteed citation count (evaluation quote report) during the subscription period, and the citation increase during the service period exceeds the guaranteed citation count, the project is considered complete.

• Citation Criterion 2: Your citation increase in the previous year was n and the guaranteed improvement is m. Considering some scholars cite your paper without providing feedback,  we deem the project is complete if citations during the service period (12 months) increase by at least m+n.   

• The completion of either Citation Criterion 1 or Citation Criterion 2 means the project is finished and no refund will be issued. 

• If you remove your paper from Google Scholar or if Google Scholar eliminates your citations due to duplication or other reasons, we cannot be responsible for such citation loss. If the citations remain available on other search engines, like https://www.scilit.com/, but are not visible on Google Scholar, we may consider them if deemed reasonable.

     

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• 订阅开始日期：从付款确认日期开始（而非提交日期，因为付款在确认前可被撤回）。

• 服务期限：默认时长为12个月，或以评审报价报告中规定的时长为准。

• 订阅结束日期：由于Google Scholar会在论文被接受后大约六周收录，我们将在服务期结束后六周评估引用次数，以计算如果引用数量未达到保证数额时的退款金额。如果您在服务结束日期之前终止服务，会根据实际产生的费用收取一定的费用。

• 引用标准1：如果在订阅期内通知的引用次数超过提升数（evaluation quote guaranteed count）的80%，且在服务期间引用增长超过保证数额，则项目视为完成。

• 引用标准2：过去一年您的谷歌学术显示增加引用量为n，评估报告保证的次数为m。鉴于有些学者会引用您的论文但未提供反馈，如果服务期间（12个月）的引用增长达到m+n，则项目视为完成。

• 满足引用标准1或引用标准2中的任意一项即视为项目完成，且不会发放退款。

• 如果您从 Google Scholar 中移除了您的论文，或者由于重复或其他原因 Google Scholar 删除了您的文章或引用，导致引用数量减少，我们对此不承担责任。如果引用仍然可以在其他搜索引擎（如 https://www.scilit.com/）中找到，在认为合理的情况下, 我门回考虑进去。

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1. Services Provided

CiteHub offers a subscription-based service for managing citations, conducting peer reviews, and providing research assistance. Additional features and tools may be offered in various subscription plans.

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2. User Responsibilities

• Users must provide accurate information when signing up and maintain the confidentiality of their account details.

• Users agree not to misuse the platform for unlawful or unauthorized purposes.

• Users are responsible for maintaining the confidentiality of their account credentials.​

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3. Subscription Plans

CiteHub offers multiple subscription plans with distinct features and pricing. Please review the details of each plan carefully before subscribing. Subscription fees are charged in advance on a monthly or annual basis, depending on the chosen plan.

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4. Confidentiality

All research and materials submitted through CiteHub are treated with strict confidentiality. We do not disclose any information to third parties without your explicit consent, except as required by law.

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5. Peer Review Process

The peer review process is conducted with impartiality and professionalism. CiteHub acts as a facilitator between reviewers and authors, ensuring fair and constructive feedback.

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6. Refunds and Cancellations

• Subscriptions can be canceled based on your request, and you will continue to have access to the service until the end of your billing period.

• Refunds are only available if explicitly stated in the plan details or required by applicable law.

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7. Intellectual Property

All content provided on the website, including but not limited to text, graphics, and logos, are the property of CiteHub or its licensors and are protected by copyright law.

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8. Limitation of Liability

CiteHub is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. The maximum liability of CiteHub shall not exceed the amount paid by the user for the service.

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9. Termination

CiteHub reserves the right to suspend or terminate your account at any time if you breach these terms or engage in inappropriate behavior on the platform.

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10. Changes to Terms

We may update these terms from time to time. Users will be notified of any changes, and continued use of the service constitutes acceptance of the updated terms.

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11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@citehub.com.